You can start by telling the Terrible Lender that you would appreciate a 1098 or statement showing the interest you paid in 2023 or you will be forced to contact the Consumer Financial Protection Bureau and file a complaint.
Next, you should have gotten monthly statements from the new lender, and the amount of interest paid and the balance of the loan should be reported on the statements.
As a last resort, contact the original lender and see if they can supply the numbers you need based on the information they have for the loan.
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