Miscellaneous Income section is broken

[ttjc]

When I attempt to access the Miscellaneous section, I am unable to enter anything as it closes and displays a "I think we have hit a snag" window with "we recommend you revisit the last section...", but never works. Occurs if I walk through all and definitely when I select "Other Income not reported on a w-2 or from 1099".

Thanks jctt

[LaShaunA3]

Try clearing your cache and deleting your cookies This usually resolves looping errors. 



How to clear your cache

How to delete cookies

 

[ttjc]

Its the desktop app, do not see that bring applicable?

Thanks

[MonikaK1]

I just tried entering some income items in that section in TurboTax Desktop and did not experience any error messages.

• Try logging out of the program, restarting your device, and logging back in.
• Also, try selecting Online at the top bar menu and then Check for Updates. Allow the program to install any available updates if indicated.

@ttjc