Mac Download not working

[jjfforest2009]

I paid for the Mac Download, like we do every year. But when I click the "Max Download" button on the products tab in my account, it does nothing. I've tried different browsers, but same result. My MacBook Pro is running Sonoma 14.8 so we meet the requirements to run it. But it won't seem to to download from the Intuit website.

[baldietax]

are you downloading from here?

https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/

[jjfforest2009]

I finally got it to download using an updated version of Chrome. It installed, accepted the license code, but now it wont' import my tax file from last year. (***.tax2024). Been fighting with this for over an hour. Will try again tomorrow.

[baldietax]

many folks have been having issue doing a new return then "Begin" and import etc; instead try File / Open Tax Return and open the .tax2024 file and TT 2025 will ask if you want to transfer it into a new return.