Importing Brokerage data does not work

[Gerdogger]

This is a non-answer. It's like going to get your car serviced and the "answer" from the service center is to direct them to the sales team. If I'm using the desktop version and like doing so, please do not direct me to TurboTax online.

[chessieNNN]

The edge browser neglects to ask permission to transfer the data.  I switched the default browser to Chrome and it worked properly.  

[Sharonethomas1]

Rookie question here. Are all the tips regarding the browser relevant just to the online version, and not to the desktop version?

[SteamTrain]

@Sharonethomas1 

I was using the desktop Premier software, when the problem cropped up for me.....i.e. Transfer Successful....but it wasn't.