Import

Srjohnson · ‎January 28, 2020

Why do I have to wait until after January 30th 2020 to E-file? I’m having problems with W2 data import.

Mommyluvslogan · ‎January 29, 2020

After spending 3 hours on the phone with a specialist this morning I finally decided to just request a refund since I prepaid this year. Upon my denied request, I was told that this was a known issue and was being worked on and should be fixed by Friday. Also, it only effected “certain” customers. Try again Friday and it should work.

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Mommyluvslogan · ‎January 29, 2020

After spending 3 hours on the phone with a specialist this morning I finally decided to just request a refund since I prepaid this year. Upon my denied request, I was told that this was a known issue and was being worked on and should be fixed by Friday. Also, it only effected “certain” customers. Try again Friday and it should work.