I purchased CT state tax return on a computer that died how do I transfer purchase to new computer

locarno · ‎June 3, 2019

Cindy0H · ‎June 3, 2019

If you bought the download from TurboTax.com you can download it again on another computer the same way that you downloaded it the first time. Make sure you sign in with the exact same user ID that you used when you made the purchase.

If you need more help with this, ask your question in the comment below.

colinmeier · ‎September 29, 2019

Thank you for your reply. I have a similar issue with the only difference being that I am using Turbo Tax Business. The advice you gave below does not work if the state was purchased through the app. I get error 109 when I try to open the old return and it forces me through the screens to buy the state again. How can I address this? Thank you.

xmasbaby0 · ‎September 29, 2019

Contact customer support

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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I purchased CT state tax return on a computer that died how do I transfer purchase to new computer