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noli12345
New Member

I was charged twice

I purchased a basic plan then updated to deluxe
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2 Replies

I was charged twice

When you use Deluxe or higher there is an additional fee for the state return.  How much did you already pay?  Deluxe is $40 for Federal and 40 for state.  Minus what you already paid.

 

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

 

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

 

Or did you buy the Basic Desktop program?  You can't apply the Desktop purchase to the online version.

 

noli12345
New Member

I was charged twice

Thanks for your replying. I double checked that my basic plan is PLUS BENEFITS 2.0 R2020, which is 30. And you are right about the deluxe, I was charged 40 for state and 19 more for DELUXE TAX YEAR 2020 PREP

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