@miss-idaho wrote:
I can not find my tax return paper work form 2017, I need a copy to apply for financial aid for going back to college to become a elementary school teacher.
miss-idaho:
Are you a different person than the threadowner? The screen name is different, so the 2 issues might get confusing.
Was your 2017 return prepared in Online TurboTax? If so, log in and at the Tax Home go the section "Your Tax Returns & Documents". Expand that section and choose 2017 tax year. Do you find evidence of your 2017 return? If so, there should be a link "Download/print the PDF." If access to the return is locked and it asks you to pay to unlock it, we can tell you all the steps.
If you are unable to log into your account, or if you can log in, but don't find any evidence of the 2017 return at all in that account, here's how to troubleshoot for multiple accounts.
You can have up to 5 accounts that use the same email address for notification purposes. A User ID may be an email address, but it doesn't have to be. It might be only part of an email address, or it can be anything at all.
To get a list of your User IDs and recover account access, you can use the tool at the link below. Try using your phone number first. After that, if necessary, then run the tool on your email address(es) you can access.
NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.
https://myturbotax.intuit.com/account-recovery
If still no luck after running that on your phone number and email address(es) that you can access, here's another method:
Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.
