@ sparks409-outloo asked: "I need to file my 2019 taxes. I need 2018 agi...I had to create another turbo account and can't remember username and password of previous years.can I combine the accouts"
Oh, no!! What are you doing? Why do you need the 2018 AGI?
At this point in time you cannot prepare a 2019 return in Online TurboTax. Online TurboTax is only for 2020 returns. A 2019 return has to be prepared in 2019 desktop software installed on one's computer. And a 2019 return cannot be efiled; it has to be printed, signed, dated, and mailed. So the 2018 AGI is not needed for that purpose. But we can tell you how to access your other accounts and get your prior returns.
If you mistakenly prepared a 2019 return in the current Online TurboTax, do NOT file it, or you'll have a big problem.
No, you can't combine multiple accounts, but we can tell you how to find all of your accounts and regain access.
We can tell you more when we know exactly what you did and are doing. We can tell you how to buy the 2019 desktop software. If you already paid for a 2019 online product last year, then TurboTax Support should furnish you the software.
