I have attempted to follow all of the suggestions about how to get the captcha to appear but there is still no captcha and I cannot prove that I am not a robbot

[mesquitebean]

We have no way of knowing what all you have looked at and tried, so it's not clear what you mean by "all the suggestions".

NOTE:   Are you using any script blockers such as in a browser extension, such as NoScript?   If so, that may be blocking the Captcha.

Otherwise, here's how to troubleshoot:

• First, simply refresh the page in your browser and see if that changes anything.
• If not, then log out of TurboTax, and clear your browser Internet cache.
• Close the browser and reopen it.
• Make sure cookies are allowed/enabled in your browser settings so the Captcha will appear.
• Log in and try again.
• If still unsuccessful, do all the above, then this time open a private window/private browsing (aka "incognito mode").
• Log in with the private window (again making sure cookies are allowed) and try the efile again.

If still no luck, see if trying a different browser (with cookies allowed) will solve it.