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ejm292
New Member

I had a phone call with an agent who was extremely helpful. I accidentally hung up before the survey. How do I leave them a review?

 
3 Replies
bluedeb
Level 15

I had a phone call with an agent who was extremely helpful. I accidentally hung up before the survey. How do I leave them a review?

I will bring  your post to the attention of the Moderators, they can let the agent know that you found him or her extremely helpful.  

ASTAUF
New Member

I had a phone call with an agent who was extremely helpful. I accidentally hung up before the survey. How do I leave them a review?

I had a phone call with Dan today and accidentally hung up before the survey started.  I would like to compliment him and Turbo Tax for being so helpful and patient with me as we solved a software glitch in my "stock donations to a charitable institution" that locked up the program.  Dan was knowledgeable, understanding and a tribute to your company.  He helped me escape the lockdown and move on to complete the taxes.

DaveF1006
Employee Tax Expert

I had a phone call with an agent who was extremely helpful. I accidentally hung up before the survey. How do I leave them a review?

You may receive an email asking how helpful the service was but if you don't, don't worry. If Dan is that good, I am sure he has received many complimentary surveys.

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