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I get the error message "This document could not be autosaved. You don't have permission."

 
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3 Replies
PaulaM
Expert Alumni

I get the error message "This document could not be autosaved. You don't have permission."

You might try to clear your cache and cookies on your browser or try a different browser.

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I get the error message "This document could not be autosaved. You don't have permission."

That's exactly the message I get as well, but the next day when I open TurboTax, it seems to have saved everything anyway.  Not sure why it's telling me that it cannot save?

HeatherPLO
Intuit Alumni

I get the error message "This document could not be autosaved. You don't have permission."

@funstondog

 

Try this and see if it will clear this message.  

 

  • Log completely out of Turbo Tax. 
  • Then, clear your cache and cookies within your browser and completely close out of it.  I have included the Help Articles below if you need assistance with clearing cache or cookies. 
  • Re-open the browser and log back into Turbo Tax and see if this fixes the situation.  You can also try a different browser as well or "incognito mode".  

If none of the above steps resolve the issue, please reach back out here in the thread and someone will follow up with the next steps. 

 

Clear Cache

Delete Cookies

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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