You'll need to sign in or create an account to connect with an expert.
If your date of birth has been entered correctly in TurboTax, then please call the Social Security Administration at 1-800-772-1213 to verify that their records are correct.
If SSA records are incorrect and have to be updated, it can take up to four weeks to transfer the updated information to the IRS. Then, after four weeks, please refile your tax return.
If for any reason you can't get it corrected, then you will have to file a paper return for this year. To print and mail your return, please follow the instructions on the page How do I print and mail my return in TurboTax Online?
I was rejected so my tax return someone claimed my child and use my child's Social Security how do I fix it on my TurboTax app
You have two options: File your return without the child, then send in an amended form and add the child or mail in your return with the child. The IRS will investigate to see who should be claiming the child. They will ask one or both of you for proof and make a determination.
I recommend you just mail in your tax form and get the process started. It will take months.
If you feel there was identity theft involved, then you need to call the IRS and report that. If a family member claimed the child without your knowledge, it would still be identity theft unless the other parent claimed with confusion.
Identity theft IRS 1-800-908-4490
@Kathylove
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
bpdonovan7
New Member
brennan-allison
New Member
nelsonnorm64
New Member
augustbrown526
New Member
valsfilth
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.