I canceled my card a long time ago but my stimulus is trying to go to it. Help!

[Cameronp1008]

Title pretty much says it all. IRS portal shows it's going to the Turbo Card. I canceled it well before all this started. All the posts and emails from Turbo Tax say to go to the website, use the app, or call card support. Website tells me I don't have those functions because card is canceled, app won't let me log in because card is canceled, and Phone either says "Overwhelming amount of calls" or "Technical difficulties". I'm really unhappy with this company and just want to speak with anyone. I lost my job like a lot of good people and turbo is keeping the one hope away.

[Josiedawn86]

Same. I cannot get a human on the phone and I've checked all my info on the website and it's correct, but every time I try the automated system it says my birthdate is invalid 🤦‍♀️ this is such bull sh**t... to make it even more frustrating I followed a long trail of numbers and apparently the only way to get help from an actual person is to pay $30 for the paid service.