turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I am about to file my tax but charge on my credit card account for using the turbox tax service but I have not filed the tax yet

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
KatrinaLO
Intuit Alumni

I am about to file my tax but charge on my credit card account for using the turbox tax service but I have not filed the tax yet

Do you need assistance with your payment for fees? If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number hereIf you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

To see what you are being charged for please follow the instructions in the following FAQ. https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...  

If you have not yet filed your tax return, then proceed to follow the directions in the FAQ below to remove all unwanted add-ons.  

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Jpetc
New Member

I am about to file my tax but charge on my credit card account for using the turbox tax service but I have not filed the tax yet

Why did I get charged 200 dollars saying to comenity web payment out of the blue??.

 

Cynthiad66
Expert Alumni

I am about to file my tax but charge on my credit card account for using the turbox tax service but I have not filed the tax yet

#6057352

Do you need assistance with your payment for fees? If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

 

To see what you are being charged for please follow the instructions in the following FAQ. https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...  

 

If you have not yet filed your tax return, then proceed to follow the directions in the FAQ below to remove all unwanted add-ons.  

 

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies