How many of you were charged for upgraded services when you thought it would be free and free andfree free free????

[scottsmith20]

Several times I selected free services and I have done this for many years. somehow, I clicked apparently 1 thing that caused me to incur not 1 but 2 -39.00 dollar  fees for my FREE service

[MoniqueLO_]

TurboTax Free Edition is free as long as it is a simple return that files a 1040 with no additional schedules or upgrades. Please see Why am I being charged for TurboTax Free Edition? for more information and instructions on how to remove unwanted charges or add-ons.

@scottsmith20

[scottsmith20]

your reply is not satisfactory , you are misleading and you should be ashamed.

I want my $78.00 back !!!

[MoniqueLO_]

We do not have access to your account in this public forum. Please feel free to contact Customer Support so they can assist you. You will want to use the keywords billing issues when you call so you get to the right person.

@scottsmith20