How do transfer turbo tax to a computer that has died to a new computer?

[ronuast]

Turbo tax will not allow me to transfer my files from an old computer to a new computer.

[DawnC]

Is the old computer completely dead yet?  Can you get your tax files copied to a flash drive or do you back up your files to a cloud location?   

You have to install the software on the new computer.  If you purchased a disc, you would use that or if you downloaded it from TurboTax, use this link to access your purchased software.  

[adrianc1]

My old computer uses windows 7 and i have a new computer with windows 10.  Both computer has the 2019 turbo tax.  How do i transfer my 2019 tax files started in the old computer to the new computer?

[adrianc1]

I believe i can copy the tax file in to a flash drive. how do i transfer fromm the flash drive to the turbo tax in the new computer?  

[DawnC]

If you can copy the tax file to the flash drive - do it.  Then plug the flash drive into the new Windows 10.   Open the TurboTax 2019 software on the new computer and click on the File menu at the top.   Then choose Open Tax Return.   If you don't see your return in the list, choose Find Tax File and then select the USB drive you plugged the flash drive into and then select your tax return from the flash drive.   

Then save a copy to the new computer.  Click on File again at the top and then Save As.