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Level 1
Jun 14, 2024 10:59 PM UTC
Question

How do I get a verification code if my phone number is wrong?

I corrected my phone number in my profile but it still shows the wrong number, how do I get verification code?

2 replies

DoninGA
Level 15
Level 15
Jun 14, 2024 11:46 PM UTC
Level 10
Jun 15, 2024 12:05 AM UTC

Fill out the account recovery form in this article.  You need to include a picture of your drivers license.  It will take about 24 hours for security to assign your new phone number.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/account-recovery-request-turbotax-account/L3GhqZLVE_US_en_US