How do I get to the page to change my 5 digit pin. I went through turbo tax and it wouldn't take me to the page for AGI or self-select pin?

[jackward2018]

IMy initial e-file return was rejected (ind-031-04). I used AGI value from 2017 in the bland on my 2018 return. I next put in a new 5 digit self-select PIN in that blank on my 2018 return. where is my error? how do I get to that page in Turbo tax to correct? 

[KatrinaLO]

If the 2017 adjusted gross income (AGI) or self-select PIN you entered for yourself and/or your spouse doesn't match the numbers in the IRS database, you'll get rejected. Please see the TurboTax FAQ below for instructions on how to correct the rejection.

https://ttlc.intuit.com/replies/3300702

Please see the TurboTax FAQ below for more information on your rejected AGI: https://ttlc.intuit.com/replies/5595742

[Anonymous]

Im having the same issue, got my agi however have no idea the 5 digit pin. Looked at last years retun and didnt use a pin. Nothing I would use as a pin is working. Very frustrated.

[LindaB1993]

The 5 digit pin are any random numbers that you want it to be.  It does not have to be the same each year.

To enter the 5 digit pin, Select "File" again.  Step 3 will guide you to the last page where you will edit the 5-digit pin.

[ormandy]

I have lost my record of my 5-digit.  How can I get it reset/replaced?

[SForrestLO]

You can view this Turbo Tax FAQ on verification.

What is my signature ID?
https://ttlc.intuit.com/community/security/help/what-is-my-signature-id/00/27224

Please see this Turbo Tax FAQ on how to find your AGI from last year.
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/00/25947

[ikeredus]

What do you mean by "select file again"? 

[CassLO]

To enter/correct your self select pin or AGI, please follow the instructions in the following TurboTax FAQ: 

• Where do I correct my 2021 AGI in TurboTax Online?

I am also attaching a photo of where you can locate the "File" Section which is under My Info before your Upgrade options.

If you need further assistance, please feel free to reply to this thread and we will be happy to help.

@ikeredus