turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

gharthco
New Member

How can I use the license code for the TurboTax product I bought at a retail store after using the online TurboTax link from last year?

I was unable to download the retail software because I don't have administrative rights.

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
gharthco
New Member

How can I use the license code for the TurboTax product I bought at a retail store after using the online TurboTax link from last year?

I was unable to download the retail product because I don't have administrative rights.

 

HeatherPLO
Intuit Alumni

How can I use the license code for the TurboTax product I bought at a retail store after using the online TurboTax link from last year?

You will need to resolve this prior to downloading.  To enable administrator rights, please see the instructions below for your specific PC or Mac.  

 

To troubleshoot a Windows installation.

 

To troubleshoot a Mac installation. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies