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Has anyone received this message on final steps of filing? "Something changed in your return You'll need to choose your refund method again."

I am choosing the advance pay refund method.
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7 Replies

Has anyone received this message on final steps of filing? "Something changed in your return You'll need to choose your refund method again."

I’ve been getting this too. I was thinking it was because I needed to wait until the 24th when they start accepting returns but I’m still getting it

EbonyA
Intuit Alumni

Has anyone received this message on final steps of filing? "Something changed in your return You'll need to choose your refund method again."

We have received reports of users having this issue when attempting to use the Refund Advance option; it is currently being reviewed and we hope to have a resolution soon.

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Has anyone received this message on final steps of filing? "Something changed in your return You'll need to choose your refund method again."

Is there an update on this? ETA for resolution? I am experiencing the same issue. 

Has anyone received this message on final steps of filing? "Something changed in your return You'll need to choose your refund method again."

@EbonyA I’m receiving this error too. It’s the only thing holding me up from filing. Any updates on it being resolved?

Has anyone received this message on final steps of filing? "Something changed in your return You'll need to choose your refund method again."

Very frustrating to almost get to the finish line and get this loop of error message.....please update when we know something....Ive been a customer of turbo tax for 20 years, but need this resolved quickly in order to stay a customer

Has anyone received this message on final steps of filing? "Something changed in your return You'll need to choose your refund method again."

Any up date on this @EbonyA 

LindseyLO
Intuit Alumni

Has anyone received this message on final steps of filing? "Something changed in your return You'll need to choose your refund method again."

We are investigating the cause of the message that you are receiving, but you can reach out to Credit Karma customer service for immediate assistance.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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