Has anyone had an issue where the 1095-A form says you must fix errors on the page before continuing but doesn't say what the error is?

[GiseleD]

You may want to log out, clear your cookies and cache, and then log back in to see if that helps. 

Here's how:

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Safari
• Safari for iOS (mobile devices)

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

Here are the official instructions for the most popular browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Internet Explorer 11 (use the drop-down on the upper right corner of that page for earlier versions)
• Microsoft Edge

Apple's official support site doesn't appear to contain instructions for clearing the cache in Safari. Your best bet is to search the Internet for clear Safari cache or similar search terms.

[emi-anderson]

yes I am having the same problem. Would be helpful if screen lit up area that is the error, or to have more information on what the error is

[FangxiaL]

Try to run a federal review. You might see details of the errors that need to be fixed. Did you enter $0.00 only in any row(s)? This can cause errors.

@emi-anderson

[itsbpf]

I am also having the same problem. Would be helpful if the screen lit up an area that is the error, or to have more information on what the error is!

[TeresaM]

If you have error messages to fix entries on a particular page and you have "copied and pasted" to enter some of the information, it might have spaces or other invisible formatting characters that are causing the errors.  Please be sure there are no extra spaces before the entries or after the entries.  If you imported the document, please delete and try reentering manually.  Also, be sure there are no zeros listed. If the box is blank, please leave it blank

[milesandtami1]

The problem is entering decimal point plus cents. ONLY enter whole dollars without rounding up.

[jck946]

Thanks, milesandtami1!