Filing for a parent

[ken98047]

my mother can't understand and do her taxes

[xmasbaby0]

Do you have her information so that you can help her or prepare it for her?   

When you use Online TurboTax, you get one return per fee.  Each return needs its own account and user ID.   If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.

https://turbotax.intuit.com/personal-taxes/online/

Or do you want to request an extension for her?

https://turbotax.intuit.com/irs-tax-extensions/

[Webby Vanderhack]

That shouldn't be an issue.  Somewhere there should be a place to indicate that the filing is being done on behalf of another person.