2237330
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

MoniqueLO_
Intuit Alumni

Failed Validation

We are glad that you were able to resolve this issue. Thank you so much for the update!

@cdwheato

sazc
New Member

Failed Validation

I tried the Manual update.  It didn't work

I tried reinstallation, It also didn't work.

Hate to send via snail mail after all these efforts.

 

Any other solution?

derius
Returning Member

Failed Validation

I have the same issue.  Tried to uninstall/reinstall and install manual updates, and nothing is working.

 

Dan Busse
New Member

Failed Validation

Hello, 

I am getting the same response. I checked for updates and it says there are none. Please advise. 

 

Failed Validation

Same problem.  Have manually run the newest update file (twice), reinstalled by direct download from turbotax (twice) reinstalled from cd-rom, and shut off and restarted my modem and router.  Nothing works. I have been on a call with a supervisor at turbotax support for over two hours now, and she has no idea what else we could do.  

This is a massive breakdown in the program.  Turbotax is great when it runs, but it is completely unacceptable when bad programming makes it impossible to file your taxes.  I hope there will be an appropriate response from Turbotax soon.

sleepmac
New Member

Failed Validation

I just tried it twice as well and got the same error. 

AZlion94
Returning Member

Failed Validation

I received same message. I tried submitting again with just Federal-only and this worked. However, when I then tried submitting State-only, I still receive "Failed_Validation" message

tsviper
Returning Member

Failed Validation

Good Tip...it worked for filing my fed return...now just getting error for the state return (California e-file).  I hope they solve this before due date.

kedjenks
Returning Member

Failed Validation

Having something similar.  Was able to file federal but California e-file fails with this failed_validation error (even though there is no software update).

Failed Validation

Getting the same problem others have when attempting to e-file 2021 federal/State taxes. Once the transmit button is pressed, TurboTax comes back with "FAILED_VALIDATON. there is an update available for your version of TurboTax. Before you can file electronically, you'll need to get this update. To do this, go to the Online Menu and select Check for updates". I have the checked for the latest update and appear to have it (3/10/2022); TurboTax says "Your software is up to date". I've tried manually updating too and still get the same Failed validation message. Help!

luboldi
New Member

Failed Validation

I am having this same issue for 2021 return.  The program says its up to date.  I manually downloaded  and installed federal updates to see if that would change anything but it did not.  I still cannot get past e-file validation. Any help would be appreciated.  Thank you

victoria08553
Returning Member

Failed Validation

Try changing state to file by mail and submit federal. You may need to mail the state return.

tsviper
Returning Member

Failed Validation

Yeah, I was able to file federal just fine...just stuck on state...worse case I can mail but I paid extra for the e-file so I'd like to get that to work instead of having to waste time trying to get a refund etc.

group
New Member

Failed Validation

Same issue.  Using CA State.  Wondering if this is the common link to this problem??

 

Failed Validation

CA filer.  Was able to just file federal only.  It looks like there's something about California that is not going through.  

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question