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I had the same issues too years in a row and also found help line to be very unhelpful and uninformed. I just had this problem and after reading some comments, realized that my file sizes were too big. When I converted my jpeg file of Form 8453, it was a 19 mg PDF file. I then printed my jpeg as a 'print as image', which still converts the jpeg to a PDF, the PDF file was under 1 mg. I then re-attached the new and smaller 8453 PDF file and it went through immediately.
I had the same issue. Glad I found this post.
I let TurboTax convert my jpeg of the signature form to a PDF.
After reading this post, I converted it to a PDF on my computer first, and then uploaded the PDF.
Problem solved. 😎
I got the same transmission failure message when I tried the 1st time. I tried again later and the message says that I need to get the latest Turbo Tax update. I did and then the tax return was transmitted without any problem.
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