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Level 2
January 27, 2020
Question

E file

  • January 27, 2020
  • 2 replies
  • 2 views

I was trying to while my taxes and it wouldn’t go through trying to find out what’s the problem 

    2 replies

    Level 10
    January 27, 2020

    Please try refreshing your browser and clearing out your cookies. If that does not work, try clearing out your browser's cache. You may also want to try a different browser. 

     

    Please see below for information on how to delete your cookies. 

    https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

     

    Please see below for information on how to delete your cache.

    https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

     

    If you would like to contact customer support for additional assistance please see below. 

    https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    January 28, 2020

    It says Electronic Filing Center I’d not open for the season yet 

    CatinaT1
    Level 15
    January 28, 2020

    We are open now. However, some forms have not been finalized. Please see below for more information.

     

    Generally, if you are not able to e-file your return it is because your state has not opened up the e-filing option yet. Even though the IRS has started to accept e-filed starting 1/27/2020 there are some states who have not finalized their tax forms yet, thus not opening the e-file option. Click here to look up your state and see when all forms will be ready: https://ttlc.intuit.com/community/forms/help/irs-forms-availability-table-for-turbotax-individual-personal-tax-products/00/26224

     

    Once the forms are ready you will be able to e-file your return and check the status here: https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"