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Level 3

Question

e-file transmission error

Forum|Forum|4 years ago
February 4, 2022
36 replies
22 views

Using the desktop edition of TurboTax Deluxe 2021. Completed my federal return and one state return, no errors are indicated, and my software is up to date. I get an error when I attempt to e-file, indicating "The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending." It also indicates "- Tax Year 2021 transmissions are not available. - TurboTax is not ready to process Tax Year 2021 for this return."

I typically file in early February. Is there a delay this year? What do these error messages mean?

HeatherPLO

Level 14

@kirok63

Thank you for sharing this experience. We will need more information to assist further. Are you getting any additional error messages with this? At what point does this happen? Please respond back here and someone will follow up with the next steps.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

kirok63Author

Level 3

Here is a pic of the full message I received. This is happening a few seconds after I click the the "Transmit Returns Now" button. Trying to file Federal Form 1040 and Rhode Island Form RI-1040.

kirok63Author

Level 3

Thanks, I'll keep an eye on it. I found it annoying that the error message displayed didn't specifically specify the issue being with the state of RI filing. It took googling to figure out I could transmit the FED and MA. My refunds would have been delayed if I hadn't. I would expect the software to have a more modern error message system. They did so much right with turbotax, its a shame to see them fall on their face with an issue like this.

Let's hope for a quick resolution. RI's tax structure is relatively simple, which makes this issue all the more baffling. Indications are that the correct forms aren't ready, yet they show as "available" on the TurboTax website.

None of the software apps I use, especially at work, provide error messages that are particularly robust. My "favorite" one was something like "Error encountered: You encountered an error." I swear this is true!

Mvh2

Level 2

I just tried to file, it doesn’t say why or what forms aren’t working, but I’m living in NC, I wish it would just go through

Gotti85

Level 2

I’m from NC too and my Federal went through but not state 3 days in a row

mesquitebean

Level 15

@Gotti85 @JM4405 @edennc @Slimcola00

Some NC forms are not yet finalized and available for efiling. Projected availability date is 2/24/2022, according to the availability tables:

State Forms Availability Table:
https://ttlc.intuit.com/community/forms/help/state-forms-availability-table-for-turbotax-individual-...

If you wish, you can efile the Federal return now (if all your Fed forms are available) and efile the NC state return later. To do that, you would need to temporarily change the filing method for the state return and tell TurboTax that you intend to "mail" the state return. Then when the state forms are available you can switch the method back to efile.

Mamabear77

Level 2

I'm filing my daughter in laws taxes and this is coming up 7 times.

Everything is correct & simple single filing.

A couple of other friends have this in NC too.

ShAlex1009

Level 2

The same problem in NC

King Iasiah

Level 2

Just received this message when trying to file ….any help?

Dwaynegrier12

Level 2

I’m from NC and I’m having the can’t transmission error like some of the others from RI. Are you guys working on the issue for the state returns??!!!!

mesquitebean

Level 15

@ Dwaynegrier12 wrote:
I’m from NC and I’m having the can’t transmission error like some of the others from RI. Are you guys working on the issue for the state returns??!!!!

Dwaynegrier12 and ShAlex1009 and other NC filers in this thread:

Several NC state forms are not yet finalized and available for efiling. It looks like most are predicted to be available on 2/24/2022. See the list of available NC forms and expected dates here:

State Forms Availability List
https://ttlc.intuit.com/community/forms/help/state-forms-availability-table-for-turbotax-individual-personal-tax-products/00/26227

Acalhoun537

Level 2

You can go back and isolate your federal return. Select efile on federal and mail on state. Then complete efile and it will only file federal. You can complete state when your state accepts efile there is a link in one of these threads to see your states acceptance date. Hope that’s helpful.

Seldon0705

Level 2

I Have tried several times myself to e-file my tax return and its constantly telling me my 2021 has a transmission error.. Im not understanding why at all i have been using efile for years now.. It is nerve wrecking and so annoying. Please let me know if yall have had any updates.

elton98

Level 2

https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_nc_mac_individual.html

Eyemakuthnk

Level 2

I am having the same issue in Nc

DoninGA

Level 15

@Eyemakuthnk

The North Carolina Individual Income Tax Return Form D-400 is not yet available for e-filing. It is estimated to be available on 02/24/2022

Go to this TurboTax website for North Carolina state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_nc_online_individual.html

If you want to e-file your federal tax return now then change how you file the NC state return. This assumes that all of the forms and schedules included in your federal tax return are available for e-filing.

If using the TurboTax online editions click on File on the left side of the online program screen. On Step 3 of the File section click on Start or Revisit. Select the button File by Mail. Then change the filing status of the state return.

After the federal return is e-filed and accepted by the IRS you can e-file the state return when it is available for e-filing. Just use the same procedure and change the state return back to e-filing.

frustratedtaxgirl25

Level 2

This just worked for me, thanks! (DoninGA's explanation of filing federal now and waiting to do NC when the forms are available)

Sharaine

Level 2

I’m form NC and getting the same Tax year 2021 transmissions not available! It’s Feb 11! It’s the middle of the month. The problem needs to get fix or don’t charge because TurboTax having issues.

DoninGA

Level 15

@Sharaine wrote:

I’m form NC and getting the same Tax year 2021 transmissions not available! It’s Feb 11! It’s the middle of the month. The problem needs to get fix or don’t charge because TurboTax having issues.

The North Carolina Individual Income Tax Return Form D-400 is not yet available for e-filing. It is estimated to be available on 02/24/2022

Go to this TurboTax website for North Carolina state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_nc_online_individual.html