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E-file rejected three times--IND-031-04 error.

E-file for 2020 being rejected.  First, I triple checked the AGI from 2019.  TurboTax inserts this automatically from my 2019 return. I confirmed the amount on the form and tried entering it manually.  I entered the same amount for me and my wife since we file jointly.  The other issue is the "self-selected" pin from last year.  I have never e-filed until 2020.  But I did find a self-selected e-file pin in my worksheets from 2019, so I used those again.  Rejected.

Tried making up random pins. Rejected.

Tried manually entering AGI. Rejected.

Tried just using AGI, but TurboTax will not let me proceed without pins. 

STUCK.

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2 Replies
DMarkM1
Expert Alumni

E-file rejected three times--IND-031-04 error.

Try using a zero for the AGI for you and your spouse.  The self-select pin is not necessary to use in this case.  If the rejection continues, you may need to print and mail in your return.  

 

 

 

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E-file rejected three times--IND-031-04 error.

Using $0 for the AGI worked.  Thank you DMarkM1

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