Dropping support for WIndows 10 for Turbotax 2025

[ftldny]

"You will still be able to use TurboTax on Windows 10 for 2024 and prior year returns."

Yeah, that's really helpful.  Likewise the suggestion that "even with W10 you can continue to use the Turbotax online products."

Note also that "According to the latest data from Statcounter, Windows 10 continues to dominate the market with a 60.37 percent share of Windows installations. Windows 11, despite Microsoft's efforts, has only recently seen an uptick in adoption, reaching 36.6 percent in January 2025."

As I asked earlier, how many millions of users is Intuit prepared to throw away?

[fanfare]

Since Windows 10 will no longer be protected by Microsoft, someone will come up with a patch to fool installers into thinking it is Windows 11.

Perhaps some AI already knows how to do it.

[Mike9241]

if the W11 requirement comes to pass, one option i'm considering is buying a cheap laptop to hookup to my desktop monitor and full-size keyboard.  however, the real issue is what other apps will no longer work with W10 like Quick Books, Quicken, etc. 

[JHMiller3]

The thing is that, for $30 per year, you can purchase continued updates to Win10 from Microsoft. Those of us with computers that don't support Win11 should not be forced to purchase a new computer to continue to using TT. Like many on this list, I have been using TT for a long time (22 years). Please consider continuing Win10 support, at least until you can no longer purchase the updates from MS.

[ted10]

This is just a bad.  I do not plan to buy a new system just to use TurboTax.   

[p5browne1]

Surprised the European community hasn't sued MS yet to get a 5 year support extension. I guess tariffs and the Ukrainien war is top of their minds. Hopefully they get their act together before it's too late. It's estimated over 720 Million computers will become obsolete in October 25. By the way checkout the method of updating Windows 10 to 11 by using either setup.exe /product server or setupprep.exe /product server. Has only a few glitches, but other then that my older test computer upgrade seems to be running Windows 11 OK. BUT will Turbo Tax 2025 work on it ?

[Mike9241]

not completely true. I found this out with W95, Vista, XP, and W7. the computer will still continue to function just that apps that need a newer OS won't. So according to Turbotax, their desktop versions may not work without W11 but online will function

https://ttlc.intuit.com/turbotax-support/en-us/help-article/download-products/end-support-windows-8-...  

any by the way be glad you don't use MACs; There OS is updated more frequently making older OS unusable with Turbotax 

[baldietax]

Mac is not much different, it's just happening to user base gradually every year rather than this Windows 10 cliff; they do a major version every year and a version drops off but the hardware generally handles a supported OS for 7-8 years.  If/when Mac OS 13 drops out of support and TT follows suit, it will affect 2017 hardware models.

[Nick Vik]

So I plan to pay the $30 for Windows 10 extended security support, which is supposed to be offered by Microsoft very soon for home users for one year after the October 2025 end of support. Why wouldn't TurboTax at least support Windows 10 for the 2025 tax filing? I'm sure many Windows 10 users are planning to do the same, instead of buying a new Windows 11 compatible computer this year. I would think Intuit would lose a lot of customers, if they don't take this into account for their TurboTax 2025 software requirements. Admittedly this is only a one year extension for Windows 10 support, so it's kicking the can down the road until 2026 for Window 10 home use, but the extended support program will still be offered to businesses and education users of Windows 10 after October 2026.

[mesquitebean]

@Nick Vik    Based on past experience, it is most unlikely that any TurboTax developers even read the user community forum and almost certainly do not post here.   If you wish, you can escalate and share your sentiments with the liaison at the office of the President of Intuit.   They need to be aware that Windows 10 users won't be happy if they drop support for it.

If you wish to do so, the contact form and a box for explanation of your issue is here:

https://www.intuit.com/company/contact/office-of-the-president/

 They say they will respond in 1 business day.  

If they give you any information, please post it back here.

[tickruck]

I run windows 10 on my Very Fast desktop that I built using 2 large monitors. I bought a laptop with windows 11 installed to get OVER 2 YEARS of exposure to it. Microsoft continues to screw with win11 with every update and remove capabilities that are VERY useful in windows 10. I WILL NOT update my desktop to windows 11 because of this continual process of breaking things that used to work (latest is List View for Taskbar icons!). File manager continues to become harder to use because all the menus are truncated and simplified, and the dam tabs truncate the file path!.

PLEASE DO NOT prevent TurboTax 2025 from running under windows 10!!!! Especially if I have bought the extend support that is supposed to be available. 

[clcotner]

I also would hate to see Windows 10 not be supported.  It is a total pain to move to a new machine, and definitely not worth it just to have the privilege of using Turbotax.  More than 50% of the Windows install base is still on Windows 10, so Intuit will have to relent on this proposal if everyone refuses to cave to their demands.

[ted10]

I think this is not a good for Turbo Tax they will lose customers.   I will not use turbotax for 2025.  There are competitors software that will work with Windows 10 like  H&R Block.   

[ted10]

TurboTax should follow microsoft's lead and support for another year.

The title is somewhat misleading; Microsoft hasn’t extended anything, they just added new options other than the $30 purchase to receive the additional year of security updates from the ESU program.

You can now obtain this benefit by having Windows Backup enabled or by spending 1,000 Microsoft reward points, without having to pay.

Microsoft will also extend a year of additional Windows 10 security updates to any users who opt into Windows Backup, a relatively recent Windows 10 and Windows 11 app that backs up some settings and files using a Microsoft account

[p5browne1]

I'm not in a bind. I use a Windows 11 laptop to calibrate my TVs, so will just install Turbo Tax 2025 on it.

Also, have a test old computer that is not up to spec, that I installed Windows 11 on using the setupprep.exe /product server install.  Will see if Turbo Tax 2025 will install on it.