Deluxe Live

[lakelso]

I signed up for Deluxe Live. I schedule an appointment But I've changed my mind. I haven't started anything.  I cancelled my appointment How to downgrade Live to regular deluxe. 

[mesquitebean]

FAQ:  How do I remove TurboTax Live?

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/01/27312

[lakelso]

I did see this. But none of this applies to my situation. 

[lakelso]

The screen I see is to upload my documents for the expert to review. 

[mesquitebean]

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@lakelso wrote:

I did see this. But none of this applies to my situation. 

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 Are you unable to clear and start over and then choose regular Online Deluxe?     See the following FAQ and video:

FAQ:  How do I clear and start over in TurboTax Online

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...

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