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burdetteb123
Returning Member

Cannot start my tax returns

When trying to log in to TurboTax, the only option I have is "Your tax returns and documents" with my previous years tax returns. Anyone else having this issue? I've cleared cookies, cache & tried different browsers and devices. 

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2 Replies

Cannot start my tax returns

It appears there is an issue with TurboTax Online at the moment.

 

This has been reported to the Moderators.

colbymoss
New Member

Cannot start my tax returns

I am having this same issue now (as of 1/12/26) - Everything was fine until I cleared my return to start over. Now, I cannot start over. When I click start for free, nothing happens. I have cleared the browser, tried other browsers and restarted computer multiple times.

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