Can't import from Charles Schwab

[zg2]

I can't connect to my Charles Schwab account. Whenever I click "Continue" in the connection screen, I got an error "This import was unsuccessful". 

[Mike9241]

what browser, are yu using. did your account come from e-trade.   contact schwab's Turbotax support. 

[SteamTrain]

I've seen a couple people with similar issues, who have their computer's firewall setting set too high.

[zg2]

I am using the download version on mac. 

Does Schwab have specific line for Turbotax support? I called but they asked me to contact Turbotax

[zg2]

I am using mac and I don't think I have set up firewall. 

[CatinaT1]

See the following TurboTax Help articles for potential fixes:

• What if I can't import my 1099?
• How can I fix my 1099 import issue?
• How do I import my 1099s?
• How do I enter a large number of stock transactions in TurboTax?