turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Yes No
Taxguruinsf
New Member

Can I get a refund!

I was charged the live feature by mistake. I didn’t want to sign up to the live feature and there was no way for me to cancel it unless I started over my tax return. Help! Thanks! 

posted
‎April 13, 2021 8:49 AM
last updated ‎April 13, 2021 8:49 AM
0
3
183
Reply
Bookmark Icon
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
LenaH
Employee Tax Expert
Employee Tax Expert

Can I get a refund!

Please see How do I request a refund for my TurboTax product? on instructions on how to request a refund. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
‎April 13, 2021 9:52 AM
0
2
180
Reply
Bookmark Icon
fanfare
Level 15

Can I get a refund!

why did you choose not to start over ?

‎April 13, 2021 10:05 AM
0
1
171
Reply
Bookmark Icon
Taxguruinsf
New Member

Can I get a refund!

I spent over 5 hours on filling out my tax return. Starting over and losing all the info I filled out is not efficient. 

‎April 13, 2021 10:18 AM
0
167
Reply
Bookmark Icon

Still have questions?

Make a post
Featured forums
Taxes
Lower Debt
Investing
Self-Employed
All topics
Live Full Service: Taxes Done for you! Get matched with a local tax expert who can do your taxes, start-to-finish, the same day. Start for free!
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question

Related Content

Joe Abasolo
bb0607
djhi849711
AliciaW
toryburch

Did the information on this page answer your question?

thumb-up Yes
thumb-down No
close icon
checkmark

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

and start working
on your taxes

File your taxes, your way

Get expert help
or do it yourself.

Get started
close icon
icon help

Access additional help, including our tax experts

Post your question

to receive guidance
from our tax experts and community.

Connect with an expert

Real experts - to help
or even do your taxes for you.

Get started
Manage cookies