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hudson101
New Member

Apparently I have two accounts under one email... Is there a way to access my primary account under which I filed all my tax returns? Turbo tax is signing into wrong 1

 
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3 Replies
HeatherPLO
Intuit Alumni

Apparently I have two accounts under one email... Is there a way to access my primary account under which I filed all my tax returns? Turbo tax is signing into wrong 1

To see all of the accounts that you created, please utilize the Account Recovery page.

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hudson101
New Member

Apparently I have two accounts under one email... Is there a way to access my primary account under which I filed all my tax returns? Turbo tax is signing into wrong 1

Flor clarity, I am not looking to recover an old account tied to a different email address.  Apparently TurboTax has registered TWO accounts under ONE email address for me?  I'm not sure how that's possible, but when I sign in using my email address as my login ID it is surfacing the blank account under that email address.... Instead of the account under which I've filed all my past returns.

 

Is there any way to access the correct account?

TiffanyL
Intuit Alumni

Apparently I have two accounts under one email... Is there a way to access my primary account under which I filed all my tax returns? Turbo tax is signing into wrong 1

You can use the FAQ link provided below to check and see if you have more than 1 Intuit accounts with TurboTax. If that does not work, you would want to reach out to TurboTax customer support for further assistance:

 

How many Intuit Accounts do I have with TurboTax?

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