I have an issue with the pointer when I'm operating in Turbotax. It looks like a small document is attached to the pointer - similar to what I would see if I was dragging a file from one folder to another. It's very annoying and makes clicking on a selection difficult. This issue only shows up in the active TT window and not on any other software application. It starting showing up last week after an update for TT was installed.
I'm using the 2025 version of TT Home & Business.
My computer is a MacBook Pro running MacOS 26.3 (25D5112c)
I greatly appreciate any help.
You'll need to sign in or create an account to connect with an expert.
Try to force TurboTax to release the drag state:
Was the cursor released? Do you use a trackpad?
To reset the window's event state:
If the cursor returns to normal immediately, that confirms it was a stuck drag state.
Dawn,
Thank you for your response.
The cursor was not released after pressing Esc. Yes, I do use a trackpad.
I tried the Control + Up arrow. The cursor still appears to be in drag state.
Thank you,
So, I’m curious to know how this issue can be resolved. The only application that I have this issue is TurboTax.
Thank you,
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
aliu1992
New Member
sheatley58
New Member
wbthornton1
Level 1
user17701316428
New Member
santamaria415
Returning Member