What does "Turbo tax is on a read only volume" mean?

[dgr85nsr]

Your system is driving me crazy!

[linear]

Check that you are not trying to run TurboTax directly from a CD or a disk image. Eject these if loaded, and launch TurboTax from the icon in your Applications folder.

[dgr85nsr]

I did all that 6 times

[dgr85nsr]

It is a download file - not a CD

[dgr85nsr]

It is a download file - not a CD

[linear]

After downloading, did you open the .dmg file and drag the app to the Applications folder?

[chiefq]

Drug to applications several times, same error

[mesquitebean]

@chiefq 

What tax year are you installing on your Mac?

What OS X version is on your Mac?

@macuser_22   Are you please able to assist here when you are next in the forum?  Thanks!

[chiefq]

2019 and Catalina 10.15.2. 

Thanks for the assist, but when I opened Finder and drug it straight to Applications folder there, and not down to my Apps folder on the Dock it worked fine.     Scratching my head, never had to do it that way before.

[hoovacct]

i did but still couldn't open the app

[mesquitebean]

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@ hoovacct wrote:

i did but still couldn't open the app

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Mention what OS X version you are using, what the tax year of the software is, whether it is a CD or a download, and whether you are getting any error messages, and perhaps @ macuser_22 can suggest something in this thread.

[bnjsmiley49]

Dragging straight across (not to the dock) produces an icon in the Applications folder.  Clicking on that icon results in the error message "Turbotax is on a read-only volume..." but does not open the TurboTax program.  Many attempts, but no successful installation.

[mesquitebean]

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@bnjsmiley49 wrote:

Dragging straight across (not to the dock) produces an icon in the Applications folder.  Clicking on that icon results in the error message "Turbotax is on a read-only volume..." but does not open the TurboTax program.  Many attempts, but no successful installation.

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Please mention what OS X version you are using, what the tax year of the software is, whether it is from a CD or a download.

@macuser_22  Are you please able to assist this user with his Mac issue when you are next in the forum?   Thanks!

[chrisottinger11229]

I'm having the same issue too:

I'm running mac OS High Sierra version 10.13.6 (17G11023)

[mesquitebean]

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@chrisottinger11229 wrote:

I'm having the same issue too:

I'm running mac OS High Sierra version 10.13.6 (17G11023)

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@macuser_22    When you are next around, are you please able to assist this user who gets the error "TurboTax is on a read-only volume."

Thanks!