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Reject code F8962-070 indicates that Form 8962 or an attachment with description containing 'ACA Explanation' must be present in the return.
In other words, someone in the family had marketplace insurance and received Advance Premium Tax Credit. You should check with Healthcare.gov, or the state exchange where you get your health insurance to get a Form 1095-A.
Once you have the form, this is how to enter it:
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