How do I get my return that was filed back on my computer? I just did an update at Turbo Tax prompt and now the tax return files are gone. What is the fix?
You'll need to sign in or create an account to connect with an expert.
@anngraham wrote:How do I get my return that was filed back on my computer? I just did an update at Turbo Tax prompt and now the tax return files are gone. What is the fix?
If you're lucky, the *.tax2024 data file may have only become dissociated from the TurboTax interface. If using the Windows version, look first in the Documents\TurboTax folder, which is the default location. If not there, do a search of your entire computer system for any file ending in *.tax2024 and also look in the Recycle Bin or Trash.
If your computer has more than one user account, such as a Windows admin account and a user account, do the search in each Windows account. A user reported his had been moved to the admin account. If you have any backup system like OneDrive, Time Machine, etc. also look there.
Because of stories like this that occasionally turn up in this user forum, I've gotten accustomed to backing up my data file to a thumb drive after every working session as a "just in case" maneuver.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
ellen_gros
New Member
kyoung3841
New Member
robert-wittmer
New Member
geordiefoley
New Member
gabeferris56
New Member