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phq
Level 3

2023 TurboTax for Mac won't show login screen.

Installed from CDROM, supposed to get login screen as listed here but instead there are indefinitely dancing four blue dots in the area where login should be.

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5 Replies
MonikaK1
Expert Alumni

2023 TurboTax for Mac won't show login screen.

See instructions in this help article to install TurboTax Desktop for Mac.

 

There are additional instructions in this help article for problems opening TurboTax:

 

TurboTax for Mac won't open when installed

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phq
Level 3

2023 TurboTax for Mac won't show login screen.

Both links provided are not anywhere near applicable. Have you read my problem description carefully?

 

1. I did install correctly by dragging into proper application icon, have been using TT for 10+ years.

2. I did click on allow to let application start. I repeat, it does start correctly, even loads all federal and state updates but does not display login dialog, observing macOS CrashReport running in the background.

phq
Level 3

2023 TurboTax for Mac won't show login screen.

@MonikaK1any other suggestions?

phq
Level 3

2023 TurboTax for Mac won't show login screen.

MonikaK1
Expert Alumni

2023 TurboTax for Mac won't show login screen.

Please clarify. Has your issue been resolved?

 

Thank you for sharing the link.

 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"
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