I downloaded TurboTax last night and paid $29.99. Receipt No. 4DX860729P994025W
I have a home based business. I need to talk to somebody and when I get on the phone I get a recording asking me to pay $29.99 to talk to a person.
I started days ago to use the free version but I have to use a different one as I have to do my home business forms as well. Can somebody help me, PLEASE!!
Alicia
[email address removed]
[phone number removed]
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Have no idea what you downloaded since nothing from the TurboTax desktop CD/Download website is $29.99
https://turbotax.intuit.com/personal-taxes/cd-download/
If you are using the TurboTax online Free edition then you need to upgrade to Plus to speak directly with a TurboTax support agent.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Or use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)
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