Purchasing Error

Hello, i am having trouble purchasing tax software, i have correctly entered my card information several times and it is still not working, can i get some help?

posted

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Does anyone know how to avoid being forced to purchase the MAX product. There is no place for me to sign up for the free version, and it should also be available.

in Get your taxes done using TurboTax

Expert does your taxes

Do it yourself

Resources

Support

Purchasing Error

Purchasing Error

Unlock tailored help options in your account.

Get more help

Do you have a TurboTax Online account?

Purchasing Error

Do you have an Intuit account?

Purchasing Error

Unlock tailored help options in your account.

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert