2761530
Hello,
As the title indicated, I upgraded my TT version to Home and Business. This was done online. That computer is no longer available. I found the license for Premier that I purchased from Amazon, but I don't have a code for my upgrade. Any help is appreciated.
You'll need to sign in or create an account to connect with an expert.
You might have to contact Support.
If you find out how can you let us know so we can tell other people? Don't suppose you have an online account you can log into from when you upgraded? Oh and did you buy the CD from Amazon or the Download? You probably will have trouble installing from a CD again and need to call in for that too.
Here's an old note I found, If you upgraded to a higher version or bought extra states they should be in your Turbo Tax account downloads, or you will need to ask support for them again,
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
I'll need to check with support and get back with you.
FYI
Bought Premier Download from Amazon
Bought VA State from within App
Upgraded to Biz/Home within App
I lost access to original computer so I found my old code in email. It was for Premier as expected. I checked the portal for new licenses and can only see license for VA download.
Payment history shows the upgrade as well as a FULL version of Biz/Home @85$, but I didn't catch that at the time.
I'll reply back when I get some answers/
FYI ...when using the downloaded program ALL of the versions handle ALL the same forms and situations so you never have to use more than Deluxe (Basic if you don't need a state return). Upgrading to a higher version only gets you some extra help screens and guidance if you think you need it ... so start cheap and only upgrade if you really feel the need to do so.
This is my mini version of a tutorial that should be in the downloaded program:
Forms Mode lets you view and make changes to your tax forms "behind the scenes."
If you're adventurous, you can even prepare your return in Forms Mode, but we don't recommend it. You may miss obscure credits and deductions you qualify for, and you may forget to report things that will come back and haunt you later.
Forms Mode is exclusively available in the TurboTax CD/Download software. It is not available in TurboTax Online.
If you want to play around with different figures and tax scenarios without affecting your original return you can ….
Once you have filed successfully … you can shut off the auto updater function and then save the return & .taxfile.
It's always a good idea to make a backup copy of your tax data file, in case your original gets lost or corrupted. Here's how:
If you make changes to your original tax return file, repeat these steps to ensure your original and backup copies are in-synch.
AND save it as a PDF so you have access to a copy even if you don’t have the program still installed and operational :
AND protect the files :
*** Other clues to the downloaded program ***
In the forms mode ... double click or right click on a box on a form to data source it ... sadly it doesn't work on all boxes.
When you look at an onscreen tax form using Forms Mode, you might wonder why one figure is blue and the one next to it is red or black.
These colors indicate the source of that data.
Color | Meaning |
Blue | You entered this data, either in the interview or Forms Mode. |
Black | The program entered this data or calculated this amount. |
Red | This data has either been overridden or is invalid (for example, a ZIP code that doesn't exist). |
Red italics | You marked this amount as estimated. |
Black italics | The program calculated this amount from an amount you marked as estimated. |
Purple | This information has supporting details. |
Aquamarine | This data was transferred over from last year. |
Green | This data was imported from Quicken or QuickBooks. |
Yellow fields (Windows) | Yellow fields allow user input. Anything you enter here shows up in blue. |
Thank you for this.
I ended up calling support and she found the license on the backend. All we did was apply the license and the correct version appeared.
Thanks for the help.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
RamGoTax
New Member
FroMan
New Member
ashley-brooks4
New Member
jim
New Member
user17521708675
New Member