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Purchased Turbo Tax Deluxe and now it wants me to pay $59 Fed and $59 for State. Why?. I do not owe any taxes.

Purchased Turbo Tax Deluxe and now it wants me to pay $59 Fed and $59 for State. Why?. I do not owe any taxes.
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2 Replies

Purchased Turbo Tax Deluxe and now it wants me to pay $59 Fed and $59 for State. Why?. I do not owe any taxes.

Purchased TurboTax Deluxe from whom?  Are you referring to the TurboTax desktop CD/Download Deluxe edition?

 

Purchased Turbo Tax Deluxe and now it wants me to pay $59 Fed and $59 for State. Why?. I do not owe any taxes.

Did you accidentally use the Online version instead of your Desktop program?   Online has the menu items down the left side in a black bar.  The Desktop programs have the tabs going across the top.  

 

Did you install the program and enter the 16 digit License Code to Activate it?  Looks like you ended up in the Online version by mistake.

 

Sorry you can't apply the Desktop CD/Download program purchase to the Online version.  (The App is just a portal to the Online version.)  They are separate prices and work different.  You have to pay for online and try to get a refund for the Desktop program.  Or switch to your program.

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