Purchased from Amazon and activation code not working

Forum|Forum|2 months ago
April 14, 2026
2 replies
20 views

I purchased the Deluxe Fed and State from Amazon and my activation code is not working.

mesquitebean

Level 15

Amazon sells licenses for both desktop TurboTax and Online TurboTax. If you bought a desktop license for Deluxe Fed + State, are you installing as in this FAQ? Be sure that you don't try to activate it at the Online TurboTax license activation site.

FAQ: Get started with desktop TurboTax

https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-download-software-license-code/L1wFOSXur_US_en_US

CatinaT1

Level 15

You will need to contact Amazon since that's where your purchased your software.

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Purchased from Amazon and activation code not working

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