Publisher Unkown for Update Problem

I realize that I am not the only one with the Unknown Publisher message. I made several attempts to get help and the people working for Turbo Tax were not knowledgeable about software issues and unable to help me. This seems to be a gimmick which Intuit is using to give the appearance that they provide help. I have also sent messages to the company with no reply. I noticed that many of you are more tech savvy than I. Truly a frustrating situation after using it for more than 6 years.

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