PROBLEMS WITH TURBOTAX

Forum|Forum|5 years ago
December 25, 2020
2 replies
6 views

WHILE WORKING ON A FORM TURBOTAX UNEXPECTEDLY CLOSES AND NEEDS TO BE REOPENED WHICH IS TIME CONSUMING. HAS ANYONE ELSE EXPERIENCED THIS AND IF SO WERE THEY ABLE TO FIND A SOLUTION????

ALSO I HAVE EXPERIENCED DIFFICULTY WHILE WORKING ON ASSET DEPRECIATION IN SCHEDULE E.

IT REQUIRES SEVERAL CLICKS ON THE CLASS OF ASSET BEFORE IT WILL REGISTER IN THE PROPER BOX.

CAN ANYONE HELP ME WITH THIS???

Anonymous_

Level 15

Which operating system are you using (and Mac or Windows)?

You might want to try doing a repair install (after backing up your computer and files).

If the issue persists, you should contact Support, via the link below, on Monday.

What is the TurboTax phone number? (intuit.com)

holubc

Level 3

I have a Mac and the last time I utilized the "cd-rom" version I had all kinds of crashing problems. Although this doesn't address your personal problem; I have switched to the online version and found it's exceeded my expectations by far! There are no issues with crashing, saving, or freezing. Good Luck & Happy New Year!

VolvoGirl

Level 15

@holubc You mean you downloaded and installed it? Online refers to the online web version you log into using a browser on do totally online, not by launching a program.