Problem with forms 7203 and Non allowed Non Passive Losses Posting to Total Loss.

The online Turbo Tax system will not allowing me the check box "Formal Note " on Form 7203. I have been through this for weeks with support now. They go round and round telling me to check "Formal Note" and not "Open Account" but the system never recognizes the change.
I have a loss with no basis based on my 7203.
Part II Schedule E should be blank for non passive Income and Loss and line 41 should be blank as well.
This seems like another system error.
How can I make these two changes which none of the live agents have been able to fix over the past two weeks.

Thank you for anyone's help.