PRINT 2017 TAX RETURN

Forum|Forum|6 years ago
September 9, 2019
2 replies
10 views

I'm trying to print my 2017 Tax Return for the purpose of refinancing my home. It keeps telling me that I need to add plus before I can access my 2017 returns. I'm more than happy to do that but I don't see the option to add it on my 2017 return. I need this ASAP.

Sincerely,

Mary Lou Bridges

TurboTax

Kat11_2

Alumni - Champ

If you've already filed your 2018 return using TurboTax, see the instructions in the TT FAQ below:

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-purchase-plus-after-i-ve-already-filed-my-return/00/27011

If you haven't yet filed for 2018, the instructions below should advise you. Please post back if you have further difficulty.

https://ttlc.intuit.com/community/payments/help/how-do-i-pay-for-plus-in-turbotax-online/00/27001

FYI: You can avoid the extra upgrade to PLUS by saving/printing a copy of the PDF file of your return each and every year. I'm linking those instructions below.

https://ttlc.intuit.com/community/saving/help/how-do-i-save-my-turbotax-online-return-as-a-pdf/01/26234

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

babyc2000

Level 2

I need help. it will not allow me to sign in.

DoninGA

Level 15

@babyc2000 wrote:

I need help. it will not allow me to sign in.

You have to sign onto your online account using the exact same user ID you used to create the online account.

Close all TurboTax windows on your web browser (including this one). Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the user ID's for an email address. Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your account, then use the option shown in blue on the account recovery website, "Try something else"

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.

To access your prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)

See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours.

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/3401489

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

Note: The Call option will not be available when TurboTax Support is closed.

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

View solution in original post

Chongi65

Level 2

I need to print my 2017 tax return

xmasbaby0

Level 15

@Chongi65 Return to your post, scroll up and read the reply directly above your own post.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**