When I try to install the downloaded program, it gets as far as "Preparing Installation..." and then it just sits there forever. I've been using TT for a zillion years with no problems. Help!
Make sure you check for "Windows" updates before installing TTX. Any waiting updates will block TTX installation.
Check for any, the reboot anyhow, no matter what...and try again.
........AND Make Sure you rt-click on the installation file and "Run as administrator" Don't just double-click on it
Work with Customer Support on the phone:
Hello. I looked at the solutions regarding this problem. Thank you for the tip on right-clicking as an administrator. After doing this I was able to move forward, however it took 5-10 minutes for the install to finish.
For years the startup of TT has been frustrating. The absence of progress bars at some stages, coupled with mega-slow installation makes one think the process is hung. No clue as to why they don't fix that!!!