Preordered Turbotax and paid for it on 11/1/23, then was billed again for the Turbotax software when I filed my 2023 taxes today. How do I get a refund?

posted

Connect with an expert

3 Replies

Preordered Turbotax and paid for it on 11/1/23, then was billed again for the Turbotax software when I filed my 2023 taxes today. How do I get a refund?

Please follow this link for help with billing issues.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Preordered Turbotax and paid for it on 11/1/23, then was billed again for the Turbotax software when I filed my 2023 taxes today. How do I get a refund?

Free TurboTax Premium cost me about $60 at Costco, then charged me $154 to file my taxes… or even just to print them. This all seems illegal to me.

Preordered Turbotax and paid for it on 11/1/23, then was billed again for the Turbotax software when I filed my 2023 taxes today. How do I get a refund?

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Still have questions?